Everyvue

1. Introduction

Welcome to Everyvue. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how Updata Group Ltd ("we", "us", or "our") collects, uses, and safeguards your information when you use our platform.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using Everyvue, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

Personal Information

Name and email address
Organisation name and role
Account credentials
Contact information

Usage Data

IP address and browser type
Pages visited and features used
Time and date of access
Device information

3. How We Use Your Information

We use your information to:

Provide and maintain our services
Process your account registration and authentication
Send important service updates and notifications
Respond to your enquiries and provide customer support
Improve and personalise your experience
Ensure the security of our platform
Comply with legal obligations

4. Legal Basis for Processing

We process your personal data under the following legal bases:

Contract: To perform our contractual obligations to you
Legitimate Interests: To improve our services and communicate with you
Consent: Where you have given explicit consent
Legal Obligation: To comply with applicable laws

5. Data Sharing

We do not sell your personal data. We may share your information with:

Service Providers: Third-party providers who assist in delivering our services (e.g., hosting, analytics, payment processing)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption, access controls, and secure data storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. We will also retain your data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it will be securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the right to:

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your data ("right to be forgotten")
Restriction: Request limitation of processing
Portability: Receive your data in a portable format
Objection: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at daniel@everyvue.com.

9. Cookies

We use essential cookies to ensure our platform functions correctly. We may also use analytics cookies to understand how visitors interact with our service. You can manage cookie preferences through your browser settings.

10. International Transfers

Your data may be transferred to and processed in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO).

11. Children's Privacy

Our services are not directed at children under 13 years of age. We do not knowingly collect personal data from children under 13. If you believe we have collected data from a child under 13, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: daniel@everyvue.com
Company: Updata Group Ltd

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. Visit ico.org.uk for more information.